Heap
New Member
Posts: 18
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Post by Heap on Mar 6, 2019 17:37:59 GMT
How difficult would it be to implement a command similar to "BUG" where you could write an appeal to staff and that way each available staff member can respond to it when they're available? That way you don't have to have to send individual staff members a tell when they're online. Something like: - APPEAL I am stuck!
- APPEAL I have a bugged item that needs fixing
- APPEAL I am under 25 million to level from 54 to 55, can I get bumped up?
Then the staff members can see it the same way they see BUG reports...assuming they can even see them?
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pylos
New Member
Posts: 2
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Post by pylos on Mar 7, 2019 19:48:57 GMT
There is this, somewhat. It's called "assist" and it sends messages to staff. The problem is it only sends the new messages since you last logged in, and only when you log in - you don't get them if you're online. There's no way to know if someone has replied to them or not, since there's no way to "clear" them once addressed. A good appeal system seems surprisingly complex.
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